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RPA stands for Robotic Process Automation, use software automation to realize the tasks completed by manual operation of computers, use and integrate existing technologies, reduce tedious manual operations, improve work efficiency, and realize business process automation.

Since the beginning of the 21st century, RPA manufacturers at home and abroad have gradually emerged, and more and more companies have begun to choose to deploy RPA in specific industries to save labor costs and optimize work efficiency.Under the new digital wave, what role should RPA play?What impact will it have on the transformation and innovation of enterprises? This article takes you closer to RPA, and has an in-depth understanding of this "office artifact" necessary for workers.

From ancient times to the present, human beings have been seeking "change", eager to use individual power to change physical reality from bottom to top and conquer nature. From Yu Gong who moved mountains to Columbus who sailed thousands of miles to discover the New World, hard work day after day was the only way for human beings to change the world.

And all change itself comes fromHuman imagination of the future: Imagine towering skyscrapers, imagine traveling through time and space with one click, and imagine robots serving humans. Technological innovation begins at the boundary of imagination, and the things conceived in our minds can be born and used with the help of modern technology.Hard work is no longer synonymous with changing the world,Intelligent and innovative work has become the common pursuit of mankind in the new era.

However, despite the advancement of technology, there are still a large number of industries that rely on human labor to perform repetitive and tedious operational tasks, such as copying and pasting, sending and receiving emails, and downloading reports. These office routines, which seem to be completed without brains, consume a lot of labor time and energy, like boiling frogs in warm water, draining the youth and enthusiasm of workers, and wasting human resources, becoming a huge stumbling block on the road of enterprise innovation and development.

When the imagination shines into reality, the machine can become a good employee who never tires, can learn to simulate human actions, and help humans complete repetitive and tedious routine operations.

This is Robotic Process Automation (RPA).

According to Gartner's survey, after enterprises use RPA, they can save 25,000 hours of repetitive labor for the financial department every year, which is equivalent to saving US$878,000 in costs. While liberating the labor force, RPA can also help companies reduce costs and improve efficiency. Why not do it?

RPA technology has appeared as early as 20 years ago, and in the past two years, more and more enterprises have faced the challenge of digital and intelligent transformation, and RPA has set off a new boom. Enterprises' demand for business automation is constantly increasing. In general, RPA can help enterprises achieve transformation from three levels:

• Technically, RPA adopts non-intrusive deployment, which is more flexible and applicable. It can quickly break through system barriers without changing the original system, and help enterprises iteratively upgrade.
• From the business side, RPA can reduce manual operation errors, reduce risks, work across departments 24 hours a day, and greatly improve production efficiency.
• From manpower, RPA helps employees complete low-efficiency repetitive operations, maximizes the release of each employee's labor force, empowers employees to enhance creativity, optimizes human resources, and promotes corporate innovation.

For many large and traditional enterprises, RPA can fundamentally solve the pain points of enterprise transformation and realize business automation. For example, a large company in the communication industry encountered the problem of difficult and troublesome reimbursement, and the annual reimbursement volume was close to 400,000. Account reimbursement personnel not only have to spend a lot of time and energy on system entry, but also the manual review process is complicated and repetitive, with a high error rate. After the company adopted Yonyou Zhiduoxing RPA, it realized automatic reimbursement and automatic review, shortened the time for filling a single report by 90%, and the accuracy rate of machine review reached 100%, which greatly optimized enterprise resources and helped realize transformation and innovation.

RPA has become one of the technology strategy trends in 2021. Throughout the development of RPA, RPA has four advanced stages, namely desktop-level RPA software, light automation RPA software, automated RPA software, and intelligent RPA software. At this stage, most RPA products in China are in the stage of light automation RPA software.

Looking ahead, artificial intelligence will accelerate the pace of automation deployment and enterprise innovation in various industries. AI is not only Artificial Intelligence, it allows the machines created by humans to have human intelligence, but it can also turn data into actionable insights, and machines can create feasible insights to improve people's work and life.

In the future, RPA will pay more attention to the integration with AI, and upgrade RPA to IPA (Intelligent Process Automation). With the maturity of AI technology, RPA+AI will enter the stage of intelligence, integrating voice interaction, OCR, and NLP technologies, so that process robots have more mature cognition, prediction, and decision-making capabilities. According to the forecast of IDC, by 2024, 45% of repetitive tasks in Chinese enterprises will be processed through RPA+AI to realize and strengthen business automation.

Yonyou's RPA Zhiduoxing robotCombining big data and AI technology, it promotes the penetration of intelligence into multiple scenarios. Based on Yonyou's mature ERP cloud ecosystem, Zhiduoxing has accumulated rich business scenarios and automated data, which can meet the needs of various industries and has helped aerospace, telecommunications, medicine, finance and other industries achieve digital transformation. Zhiduoxing has the characteristics of no intrusion, quick response, easy learning, and full auditing. It fundamentally solves the problems faced by enterprise workflow (workflow), and comprehensively helps enterprises improve efficiency, optimize manpower, and reduce costs and risks.

The world is constantly changing, and human imagination is never-ending. In the new era of imaginative reconstruction and innovation, RPA and artificial intelligence will become the sharp tools needed for enterprise transformation and competition, leading more enterprises to the road of innovation and development.